Jones, Dolan & Company's approach to investor relations focuses on the fundamentals.

• Know the current investors -- understand why they are shareholders and be responsive to their needs.
• Develop program elements -- financial press releases, presentations, annual reports and conference call scripts -- that highlight the company's competitive advantages and send consistent messages to all constituencies.
• Encourage two-way communications between the investor community and the company's management.
• Establish and maintain good relationships with the financial media and the company's management.